How to change the Software ID

This article will show you how to change your licensed Software ID if it has changed for some reason or you bought a new device and want to transfer the license to it. Please note that Software ID cannot be changed to your old one, this guide will show you how to...

How to cancel (stop paying for the) app license

How to cancel (stop paying for the) app license: We are sorry to see you go. Please follow the instructions below to cancel your license. You can resume your license at any time by clicking the Upgrade button when you are ready to use the app again. Go to our website...

What are App bundles and how to use them?

App bundles allow you to use the app on other devices at your home using your main device’s app license. You need to have all devices you want to link connected at the same network as your main licensed device to make the link. Please note: You will need...

I forgot my email which I registered the app with. How to find it?

Forgot your email you used to get the app with? No problem. Here is how you can get it. You need access to your app to do this. It can be from any device (TV, tablet, smartphone) that you bought a license for.Due to security reasons this feature is not available for...

How to use Smart STB on Handheld (phone, tablet, etc.)

On first start you will get info screen You can also navigate with the virtual remote inside the app, see below for info. When you press virtual OK key on bottom right part of the device screen, you will get feedback with a small OK icon (see below) Press and hold on...