Apr 20, 2022
Smart STB gets black (white/grey) screen after “Loading Portal”? Sometimes you may get white screen, grey screen, etc. (Depending on the TV and OS) Possible reasons: Sometimes Portal redirect will cause this due to limitations of some Smart TV platforms....Apr 20, 2022
If you want to find out your Software ID in order to purchase a license, manage already purchased licenses or you have been asked by our support to provide the Software ID you can follow this article which will guide you through the steps to find the Software ID of...Apr 20, 2022
Error: Oops, this can not be played now, more info: smart-stb.tv/np If you get this message when zapping channels it’s most likely This channel is not working at the moment – sometimes it’s possible for some channels not to work and others to work...Apr 20, 2022
Please note that you may have to provide your 3rd party IPTV provider some additional information like your Virtual MAC in order the provider to activate your subscription on their side, otherwise you may face the “STB Blocked” message. In this case you...Apr 20, 2022
If you get message like: Your STB is blocked.Call the provider. You do not have a subscription to this service provider!Please contact your IPTV/OTT operator to solve this issue! This means that your device is blocked by the IPTV provider (this smart TV is not allowed...