How to change Virtual MAC (NOT RECOMMENDED!)

WARNING: App may stop working! Do not change your Virtual MAC unless instructed by support.Wrong settings can break the app and block your portals. We will provide no support for users that use custom Virtual MAC without explicit authorization from their portal...

Can’t access service, please check your network and try again

Error: Can’t access service, please check your network and try again. If you get this error it’s most likely Your TV is not connected to the Internet Bad Internet connection at this time Bad TV network/connection settings Network restrictions  Problems...

Please contact your provider to register this device.

Getting Please contact your provider to register this device message? There are few reasons for this to happen. Most popular ones: You use other apps that give out the same Virtual MAC to your Portal Someone else used the same Virtual MAC thru another application or...

No sound on live TV and VOD?

Getting No sound on some or all channels?   Go to the app’s  SETTINGS and in ADVANCED SETTINGS.  Change ALTERNATIVE AUDIO DECODER to ENABLED. Alternative Audio Decoder option is NOT available on all platforms. Go back and go to REBOOT APPLICATION. It is possible...