Dear Customers from Bulgaria

Please note the new APP was lunched for Bulgaria region .If you see Black screen after starting the app Please do the following: 1 . Remove the app from the TV2 . Power Off the tv from Power Plug 3 . Power ON the TV 4 . Reinstall the APP Enjoy the new version ....

Delays in support

Dear clients,    We experience unusual high demand which causes some delays in support responces.   We are working on all urgent requests with priority.    Sorry for the caused inconvenience and thank you for understanding.   Kind regards,  ...

Maintenance and app upgrades

Edit 22:25 CET time: We had some unexpected hardware failire of the UK equipment (Ireland is NOT affected by this) that caused some longer service interruption than planned, however we have put the server back online and completed the maintenance for this region. Dear...

Always include order number or Software MAC before opening a ticket

Dear clients,   In order to improve our support response times and to ensure quality service, we will please ask you to include your Order number and/or your Software MAC in your tickets.   This way we can help you fast and efficiently and you will avoid...

Check Demo (Embedded) Portal before opening a ticket

Dear clients and partners,   While we strive to provide you with the best possible experience within the app, we can’t guarantee that all providers will work equally well. That being said, please do check if the Demo (Embedded) Portal works along with all...