Sep 19, 2018
Dear clients, We experience unusual high demand which causes some delays in support responces. We are working on all urgent requests with priority. Sorry for the caused inconvenience and thank you for understanding. Kind regards, ...Sep 11, 2018
Edit 22:25 CET time: We had some unexpected hardware failire of the UK equipment (Ireland is NOT affected by this) that caused some longer service interruption than planned, however we have put the server back online and completed the maintenance for this region. Dear...Jun 6, 2018
Dear clients, In order to improve our support response times and to ensure quality service, we will please ask you to include your Order number and/or your Software MAC in your tickets. This way we can help you fast and efficiently and you will avoid...May 10, 2018
Dear clients and partners, While we strive to provide you with the best possible experience within the app, we can’t guarantee that all providers will work equally well. That being said, please do check if the Demo (Embedded) Portal works along with all...Mar 20, 2018
20 March 2018 17:15 CET: App update is complete. New 2018 TV’s are now supported, Latest Tizen and WebOS included. Added Brazil and China locations, with full suport. Fixed some problems with VOD content and some specific streams that cause TV’s to hang or...Feb 27, 2018
Dear clients, In case you receive STB blocked message and you are sure your Virtual MAC did NOT change, then it’s most likely that your Virtual MAC is used on app like STB EMU and this will cause a block. We do NOT block anyone and have no way of knowing if you...Feb 24, 2018
Dear clients, we are having delays of support due to many fake and wrong tickets opened with us. Please do always check if your Provider is online in your region before opening a ticket. In case Provider is offline – it’s out of our control and we...Jan 28, 2018
Dear clients, In order for us to provide you with the best and fastest possible support – we are making some changes effective immediately for all support requests. 1. Our support for end-users (clients) is done only via tickets open by the actual...Dec 21, 2017
It’s that time of the year again, for most parts of the world.We want to wish you all the best thoughout the new year.For those that want to listen to the holiday spirit – we have added a Christmas themed radio in the Demo (Embedded) Portal.And to let you...Dec 3, 2017
Edit 3th of December 2017, 19:35 CET time: Demo Portal and m3u player maintenance is complete. Now Demo Portal is runningg latest Ministra Firmware, and has Time shift and recording enabled. Also there’s a short videoclip for testing VOD capabilities of the TV...