App is slow in Africa and some Asian regions

Dear clients, We are experiencing serious abuse – app may be very slow or will not work in Africa and Asian regions. Other regions will work fine, however there may be some bugs in certain areas and we’ll need some time to smooth things out. In case you experience issues, please do open a ticket and explain clearly the issue you are having. We want to focus on the actual issues that do require attention and want to ensure a top norch service in all regions all the time. All tickets that do not include the Software ID (MAC) or a clear description of the issue will be delayed. Thank you very much for your patience and understanding.